Skype for Business Server 2015 customers should at a minimum download and install the Skype for Business Server 2015 Cumulative Update version 9319.272 or higher.For Mac Users Click the Audio (PC/Mac) or Conference (Phone/Tablet) menu. Includes support for Poly Voyager 4300 series headsetsFor the best Mac client experiences and an always up-to-date infrastructure, we recommend all customers migrate to Office 365. OS X El Capitan - v10.11.6. Skype for Business 2016 (any version, including latest in the insider Fast Ring releases). To be certain its the same, or similar-enough issue, heres the setup Ive been working with (or against it seems). According to Skype, Mac users battling connection issues can repair the problem.Added a prompt to unplug the USB cable and power cycle a Poly Sync Series device when changing the HD voice settingTo adjust microphone, speaker, and camera settings, click Skype for Business in the menu-bar, then Preferences. Play Compatible with Laptop/PC/Macbook Microphone for computer. For Business Video Conference, Recording, Chat, Skype, Online Class, Mute Button with. On your phone or tablet, turn on the Always mute my microphone. If you are using a computer, check the box next to Mute my microphone when joining a meeting. Select the option to mute the microphone.
Skype For Business Always On Mute Install The SkypeResolves an issue with some laptops with refreshing the Mute icon in the system tray Resolves an issue with removing a call from Hold when using the Swyxit softphone UI Resolves an issue that could cause a crash when polling Hub for Independent Volume Control setting If you hear yourself in a loop or echo, mute your microphone, then turn down your volume.If youre not happy with the audio quality, click Audio Device Settings to adjust your microphone and speakers, or select another device. Note: Using a headset helps keep feedback from impacting your conference call. Call control fails to work correctly for all Poly headsets when using Cisco Webex Teams mute not always obeying user mute request via Teams GUI (and sometimes via headset) when Hub is running When updating from v 3.22.0 and v 3.22.1 to a later version of Hub on a non-English language Windows system it is necessary to first uninstall these versions before reinstalling v3.22.2 or later Plantronics Hub for Mac does not support firmware updates for these devices. For MDA200 and MDA400 QD Series, firmware updates are available using Plantronics Hub for Windows only. Call control using the headset button will work reliably for subsequent calls. If this occurs the Zoom GUI can be used. When using Zoom for macOS the headset call control button may not work reliably for the first call. ![]() Unplugging the following devices during the firmware update process may result in the recovery process not working correctly: Blackwire C315, C325. On Plantronics Hub for Mac, the call end button on the headset may not reliably work during a softphone call on Voyager 8200 with a BT600 and on Blackwire C320, C720. On Cisco Jabber call, audio unmutes when user joins a non-audio Skype for Business meeting. When updating from v3.22.0 and v3.22.1 to a later version of Hub on a non-English language Windows system it is necessary to first uninstall these versions before reinstalling v3.22.2 or later Resolves an issue preventing non-English language Windows users from updating v3.22.0 and v3.22.1 of Hub to a later version To ensure accurate data in Plantronics Manager Pro reports, customers using Avaya Equinox should open the softphone client prior to opening Plantronics Hub for Windows. When using the call button to flash between an active call and a call on hold using Avaya Communicator 2.1, both calls may be put in a hold state and may require using the softphone user interface to resume the call. When using Zoom for macOS the headset call control button may not work reliably for the first call. When using some softphones, ignoring a call while a Calisto 5300 is muted can result in the loss of mute synchronization between the speakerphone and Windows/Hub Call control fails to work correctly for all Poly headsets when using Cisco Webex On Plantronics Hub for Mac, the call end button on the headset may not reliably work during a softphone call on Voyager 8200 with a BT600 and on Blackwire C320, C720. On Cisco Jabber call, audio unmutes when a user joins a non-audio Skype for Business meeting. Plantronics Hub for Mac does not support firmware updates for these devices. For MDA200 and MDA400 QD Series, firmware updates are available using Plantronics Hub for Windows only. Call control using the headset button will work reliably for subsequent calls. Resolved an issue that prevented Call Control from working with Zoom Implemented support for Encore Pro 515/525/545, DA75 and DA85 After wearing sensor is turned off for Blackwire 710/720, Plantronics Hub still shows sensor-dependent settings as ON yet they do not work. Resolved a connectivity issue when using IPv6 proxy Security enhancements, please consult Poly Security Centre for details Implemented support for Cisco Webex Softphone Implemented support for Savi 7300, Voyager Focus 2 and BT700 On Cisco Jabber call, audio unmutes when the user joins a non-audio Skype for Business meeting. Lost audio connections may occur if the BT600 is unplugged and then plugged back in. Call control fails to work correctly for BW5220, BW3200 and BW520 headsets when using Cisco Webex Resolved an issue that caused an interruption of a FW update on Sync 20 Resolved an issue that could cause a SAVI 7300 and SAVI 82XX series bases to become non-compliant after a FW update Resolved an issue that prevented BW5200 from completing a FW update
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